Streamlining an Operations Manual

While attending an industry conference earlier in the week, the discussion in the room ended up focusing on the importance of having an operations manual in your practice. An operations manual is important for many reasons: it allows continuity of your business, it can ensure consistency over time, it can reduce the number of errors, and it can streamline training for a new team member that is coming on board.One of the biggest challenges with an ops manual, though, is the implementation of the operations manual. As goes the paths of many business plans,…continue reading →